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New Zero-Tolerance Policy for Harassment

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Created 9 years ago
by treminaor
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Hi everyone.

A while back, myself and the other site moderators tried to work out a way of resolving the drama that has been unfolding on the site by introducing a 3 strike system to control users who were abusing the community. If you broke a site rule you received one strike, and after three strikes were reached an appropriately timed temp or perma ban would be issued.

4. You will act like a mature adult, even if you aren't one.
Maturity is at the heart of a successful community. A small group of immature members and/or actions can bring down the quality of an entire community experience. Therefore we have decided to implement a three-strike system. If you are acting blatantly immaturely and it is causing any sort of problem in the community or the chat, you will be issued a warning to your account by a moderator. If you receive 3 warnings within a few months' time, you will be temporarily banned from the site to think about your attitude. Warnings are at the discretion of moderators, and your three warnings will be reviewed for legitimacy before you are temporarily banned. You will be notified each time you are warned, and a reason will be given for the warning - when possible, the incriminating post will be referenced.

Clearly this has not been working and we have seen that users are just using the strikes as opportunities to break rules without consequence.

Unfortunately this has led us to now introduce a completely non biased zero tolerance policy. This new non-biased policy will mean that no matter who you are, whether it's an elite group member, mapper with community status or being promoted or even a staff member, if you break any of the site rules you will be given one (and only one) verbal warning before being punished with a ban ranging from 1 week minimum to permanent. Any rules which are already stated as being insta-ban worthy (ex. Rule #10) will still be treated as such - no warning will be given.

This website is being funded out of pocket, donations and ad revenue so you have a place where custom mappers, scripters and fans can come and find out what the latest news and info is regarding the custom modding scene - yet some users seem to think this site is their daily haven to come and verbally abuse people with complete disregard to the thread creator or other users participating in said thread. This is the point where we draw the line once and for all, so starting right now there will be no more sneaky little digs at people or trolling. Anyone who is found breaking the forum rules on the site or in chat will be warned one time then banned if it happens again.

This zero tolerance policy also covers the chat room. There will be no more name calling, spamming or general abuse in the chat room. It is there for all users not just select users and anyone seen to be negative towards new members will be warned one time then banned. We understand the chatroom is used for people to be more relaxed and comfortable, so the rules will be adapted to fit in line with this. We still expect people to be respectful towards other members when using the chat room and to also respect any present staff or moderators.

This is to all members, not just those recently responsible. You will be respectful to all users and their work. If you have nothing constructive to say then say nothing. If you chose to ignore these words then you will not last long as a user on this forum. All moderators must be respected, site and chat. If you are seen to be abusing or talking down to any moderator this will be seen as a bannable offense. We are here to moderate and help, not to be undermined or talked down to. If you feel a moderator has been abusive towards you then report it to a team member. This goes both ways.

This is the final time we will be seeing long-term drama on UGX and those who think it won't last will soon realize that we are not kidding around anymore. This recent drama has made the site and community look bad, we are not going to allow that to happen anymore. If you are not happy with this then just don't engage in the community anymore or just stop using the site altogether.

Again, this comes into effect immediately. Please respect staff and other users from this point on.

Best Regards,
treminaor
on behalf of the UGX-Mods Team, Staff and Moderators
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I'm surprised no one has commented on this yet. Don't be afraid to express your thoughts as long as you do it in a respectful way.
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I was planning on commenting earlier, but didn't get around to it. It's nice to see you're adding this, there has been several times people have been treated in ill ways, so hopefully this'll put and end to all. Guess it's time for me to stash my dank memes now, before someone reports me  :please: Good Choice in my opinion
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I'm surprised no one has commented on this yet. Don't be afraid to express your thoughts as long as you do it in a respectful way.
*reads new rule, nods then goes back doing regular business business life*

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I am very happy to see that UGX has made this new Zero-Tolerance Policy rule. I have seen people verbally abused, and I also hate experiencing people in the chat spamming neon cat for an hour. Thanks! ;)
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Let's keep this thread on topic from here on in. -DBZ

+1 to off-topic reply -DBZ

lmao. Too funny.

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I'm surprised no one has commented on this yet. Don't be afraid to express your thoughts as long as you do it in a respectful way.

Probably because you didn't leave much to discuss. As you said, Its either accept or potentially be banned.

As for discussion, you want to turn UGX into a hugbox? Fine, its your website and you can do with it as you wish but please define what is and isn't allowed better because this really is open to abuse. A mod could literally give a warning for something that you may not know even breaks any of the current rules(as with my case, which i'll PM you about). Perhaps it wouldn't be if mods had to write up and send a detailed list of any supposed offenses to whoever they are giving a warning to. Maybe add that?

Edit: meant report, not list.

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Unfortunately this has led us to now introduce a completely non biased zero tolerance policy.

Isn't it a bit unrealistic to believe that bias won't at some point play a role in a decision by a mod? Heck, how does one even know if someone is being biased 100% of the time?
Last Edit: October 26, 2015, 10:29:16 pm by daedra descent
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and I also hate experiencing people in the chat spamming neon cat for an hour. Thanks! ;)
people are still gonna do it
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I'm surprised no one has commented on this yet. Don't be afraid to express your thoughts as long as you do it in a respectful way.

Didn't comment because i have nothing more to say about this.
I hope it's a good choice and will turn out positive in the future :) .

And i think not many people even read this because it's on a place where you (at least i) usually don't look.
I think i didn't even get the notification (the red diamond in front of "announcements"). If somebody didn't post the link in the chat i think i would have never read this (i know it's on the main page in big but i usually don't look there :D ).
So maybe move to where more people see this? not even 400 views in 2 days is a bit poor isn't it?
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its your website and you can do with it as you wish but please define what is and isn't allowed better because this really is open to abuse.

Ok, so the plan is that if we see a thread start to derail or veer off-topic then one of the staff will comment asking for the people responsible to behave and be respectful. Any futher derailment will be seen as a breach of the forum rules and a warning will be issued. Same rules apply in chat. You can still be more relaxed but you still need to remain respectful towards staff and other users.

A mod could literally give a warning for something that you may not know even breaks any of the current rules(as with my case, which i'll PM you about). Perhaps it wouldn't be if mods had to write up and send a detailed list of any supposed offenses to whoever they are giving a warning to. Maybe add that.

Yes, I was maybe a bit harsh earlier issuing you with a warning so quickly so my apologies for that one, but this is hardly the first time you have belittled a mapper in his own thread. That being said I absolutely agree with you that warnings should be handled in a professional manner and be written up in an offical way and PM'd to the user keeping it private. We will use this idea from now on in.


At the end of the day other major forums use this policy. They will give out one (and only one) warning. Step out of line again and it's a ban. This forum has become to relaxed with the handling of reports, warnings and account supsensions but we need to be seen to be acting and that we will.
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Ok, so the plan is that if we see a thread start to derail or veer off-topic then one of the staff will comment asking for the people responsible to behave and be respectful. Any futher derailment will be seen as a breach of the forum rules and a warning will be issued. Same rules apply in chat. You can still be more relaxed but you still need to remain respectful towards staff and other users.

Yes, I was maybe a bit harsh earlier issuing you with a warning so quickly so my apologies for that one, but this is hardly the first time you have belittled a mapper in his own thread. That being said I absolutely agree with you that warnings should be handled in a professional manner and be written up in an offical way and PM'd to the user keeping it private. We will use this idea from now on in.


At the end of the day other major forums use this policy. They will give out one (and only one) warning. Step out of line again and it's a ban. This forum has become to relaxed with the handling of reports, warnings and account supsensions but we need to be seen to be acting and that we will.
I'm okay with this rule change as long as no favoritism is shown and the mods don't get too crazy restrictive. I know that's possibly why I'm still on this site, but I wouldn't even want that bias polluting the site if it came down to it.

Also, could you change your profile pic, zen? It scares the shit out of me :-\
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Also, could you change your profile pic, zen? It scares the shit out of me :-\
Lol, very true  :D
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As for discussion, you want to turn UGX into a hugbox?
Lol that's really what you got from this? A hugbox? It's your choice if you want to start hugging people, I'm not telling you to. But if you start slapping people you're gonna get slapped back with a ban. It's pretty simple. Don't harass people and everything stays peachy. If you can't go on the site without harassing people then it sounds like a personal problem.

Isn't it a bit unrealistic to believe that bias won't at some point play a role in a decision by a mod? Heck, how does one even know if someone is being biased 100% of the time?
There's more than one mod, and there's no such thing as a non biased person. Its unrealistic to expect us to do this perfectly but we're going to try our best.
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That's a good sign. Despite I wasn't 100% obedient at all rules I totally agree. If things are out of control, strict rules may be what is needed. I hope for the best.
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Aye mate you don't know me so y don't you shut tf up ok buddy :)

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I completely agree. One the main reasons I have been out of topics is I know 100% it's going to turn into a derail, heap of shit. Anyone who comes on the forum and sees these threads will think of the forum as not worth coming onto.

Imo, this was the reason for ZM becoming what it is, lack of moderation and the ability to post what you want about who you want, I am very glad you are taking the steps in the right direction to battle this issue which has become more than out of control.

The chat is very well moderated so I don't really see it on there. :P
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Well im an understanding person so i kinda agree and disagree with this new rule being put in place.1st i do think this rule will come in very effectively due to the fact that once its like 12am in where i live the spammers spam the shit out of the forum and it can be annoying.From what i have also heard is that this beef is still going on with steviewonder  :please: . So i do think this rule is needed because no matter how i personally feel about him i dont think he deserves to be non stop harassed.But me saying that as i have myself witnessed, people can have their bad days and good days and i also understand that people can say something they dont mean or later regret.I think instead of a 1 strike  and then banned i think it would be much appreciated if it was 2 strikes and then out  and that staff members warn  users that they are on their last strike.

Thanks for reading

 
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