Maybe test it yourself? Maybe your friend has that error? Or did he test it on your computer? That's really weird as that never happens very often. It may be that your map is broken. Does the point system work on your other maps? Am I correct? edit:I forgot that you said he tested it on coop. Yea your map has to be broken, I think some files are corrupt.
If it says that, that means you have too many applications running in the same time. When I get this error I exit out of steam and build or compile mod. When I sign into steam before building my mod that shows up. So just close every browser or application using too much memory.
It's really difficult to find a tutorial about that topic, but here is a link for a tutorial if you want to change the voice characters. http://www.zombiemodding.com/index.php?topic=13980.0 If this helps you mark my reply as best answer.